Terms of Service

1. Booking and Payment

All bookings require a non-refundable deposit to secure your slot. The deposit amount is displayed at checkout and is credited in full toward your session fee or monthly subscription. The remaining balance is due on the day of your session. We accept card payments and bank transfers.

2. Cancellation and No-Show Policy

  • Deposit is non-refundable. It is credited in full toward your session or subscription.
  • Cancellations more than 48 hours before the session may reschedule or receive a credit toward a future booking.
  • Cancellations within 48 hours of the scheduled session time forfeit the deposit.
  • No-shows forfeit the deposit in full.
  • No cash refunds are issued under any circumstances.

3. Rescheduling

Sessions can be rescheduled up to 24 hours before the booking time, subject to availability. Rescheduling within 24 hours may incur a fee.

4. Studio Rules

  • Arrive 10 minutes before your scheduled time
  • No smoking in the studio
  • Food and drink in designated areas only
  • Respect our equipment and staff
  • Maximum capacity must not be exceeded

5. Content and Copyright

You retain all rights to your content. We may use footage/photos for promotional purposes only with your explicit permission.

6. Liability

We are not liable for any loss of data. Please ensure you have backups of all important files. Our maximum liability is limited to the cost of your booking.

7. Equipment

Our engineers handle all technical equipment. Please do not adjust settings without permission. Damage caused by misuse may be charged.

8. Confidentiality

We respect the confidentiality of your content. All staff sign confidentiality agreements. Client content is never shared without consent.

9. Force Majeure

We are not liable for failures due to circumstances beyond our control, including equipment failure, power outages, or acts of nature. Alternative arrangements will be made where possible.

10. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Last updated: March 2025